If you have any questions or if you need assistance, please email us at info@mogio.co.uk
Do you guarantee your work?
All work is covered by a one year peace of mind guarantee. That all workmanship be guaranteed for a period of one year and in the event of a problem occurring during the guarantee period due to an error in fitting it will be fully rectified free of charge. If the problem is due to faulty equipment or materials the equipment or materials at fault will be replaced under the manufacturers guarantee.
What services do you provide?
Initially, moGio specializes in kitchen, bathroom and wet rooms installation.
In the course of time complex refurbishment have also appeared. We are the company which carries out all duties from A to Z including:
-interior design and management
-bathroom, wet rooms, kitchen installation
-bathroom, wet rooms for disabled people
-adjusting rooms for disabled people on the wheelchair
-internal and external painting, plastering, partitioning
-flooring, hardwood, laminate, sanding
-carpentry
-plumbing boiler fitting, radiators, central heating
-electrical, rewiring
-tiling walls and floors
Do I have to take days off to carry out e.g. bathroom fitting?
No, you don’t have to take days off while the refurbishment is taking place. Consultation via the telephone or e-mail will help us to make sure that all details are sorted. We co-operate with clients who live outside the UK and we know that it is possible thanks to our organization. We always keep your place tidy, leaving the tools in the right place. moGio realizes that you offer us your flat while you are away. We would like to assure you that there are no reasons to be afraid as we are helpful and very reliable.
How do you estimate the projects?
We always send very detailed estimate regarding the cost. We do not count on daily work but we take the whole project into consideration . It means you know how much money you pay in advance for e.g. bathroom or kitchen fitting.In the case of handyman or an interior designer we always give a daily rate.
What kind of payments do you accept?
We do accept cash, cheque and most of the payment cards.
Which parts of London do you provide service to?
Mainly it is central and south west part of London. Sometimes we work over bigger projects outside of the city. It all depends, so you need to contact us to receive free estimate.
Do you also offer handyman Service?
What about financial settlement with moGio?
If the project exceeds ten working days we need 40% of the project value on the third day. When it comes to bigger investments, the system of payment is set individually. Please remember that moGio Services Ltd is VAT payer. Our details:
Registred office: 1 Southmead Road SW19 6SS London, tel. 020 870 41046, Company No.5252241; VAT No.865 8789 45
Are you reliable? What can you tell me about yourself?
Specification of the country is connected with builder’s specification. There are a lot of building teams which are between different projects at the same time, they do not appear on fixed time or they go beyond the budget. It is difficult for the layman to negotiate the cost as the result of the lack of proper management.
Other strong sides of our organization of work are supervising the deliveries and controlling e.g. such small things as rubbish disposal during refurbishment. Our specialty is also technical information during the repairs, and the permanent contact with the client. We pay great attention to customer service, we always go back to help.
Do you have any CORGI registered engineers?
Yes, we work with registred engineers as a contractors. If you want to have certificate we can source this for you.
Or so we can source certificate for electrical NICEIC.
Do you offer a 24hr service?
No-usual hours are 9am to 6pm Monday to Friday. 24/7 emergency service is only available to existing Customers caring our guarantee. We work on Saturdays within our commission. Estimating the projects we do also have Saturdays on our minds. The kind of our job means also work during the night, e.g. commercial places, which can be modernized only when there are no clients.
Do you also work with designers?
Yes, we are interested in carrying out deputed project and we have nothing against working with other designers who are not associated with moGio. If it comes to the refurbishment of the whole flat, as an additional option it can be an ordered-making project or visualization including providing materials and samples. We can also get discounts for you on materials, in this case we invite you to visit Resource Center.
We know exactly the meaning of interior designing and the whole process of it. One of our specialists is Ms Eva Dudek, who graduated from Wroclaw Art School Academy gaining Master degree in Arts. Eva is experienced in interior designing, 3D visualization, preparing estimates for building work. She has a very good orientation in building environment. Her professional attitude and individual approach to the client make any inside look unique.
How fast you can get to the place in case of malfunction?
Emergency service is only available for our clients. In other case we must be called beforehand, at least 1 day before. We do reach destination up to four hours after application. Such a service is provided within guarantee for the work.
Are you insured?
Yes, we are. We carry public liability insurance.
Do you offer free estimates?
Yes, we do. It is regarding installation, repairs ( building), and free estimates within design department.
Why haven’t I heard about you before?
There are a lot of clients who are asking about it. We do not advertise a lot. The huge promotion for our company are recommendations from our former clients and we would like to stay as it is. It means that we spend more time on providing professional services and less on thinking where to advertise.