Do you wok outside London?
Yes, we install bathrooms and wet rooms major cities in the UK: London, Manchester, Birmingham, Oxford. We can operate in almost any localisation in the UK due to our own code of standard and quality service. We are able to deliver the same quality of service by using verified materials and product to any specific place in the UK for example wet room panels, aqua boards, fitting, plumbing connections, pipes, tanking materials…
Do you guarantee your work?
All work is covered by a one year peace of mind guarantee. That all workmanship be guaranteed for a period of one year and in the event of a problem occurring during the guarantee period due to an error in fitting it will be fully rectified free of charge. If the problem is due to faulty equipment or materials the equipment or materials at fault will be replaced under the manufacturers guarantee.
What services do you provide?
moGio specialises in kitchen, bathroom and wet rooms installation. In the course of time complex refurbishment have also appeared. We are the company which carries out all duties from A to Z including:
-a studio apartment, 1,2,3 bedroom flat, house refurbishment
-bathroom, wet rooms, kitchen installation
-bathroom, wet rooms for disabled people
-adjusting rooms for disabled people on the wheelchair plastering, partitioning
-flooring, hardwood, laminate, sanding
-plumbing, shower, jet sprays, wet room floors, tanking, radiators, central heating
-tiling walls and floors
Do I have to take days off to carry out e.g. bathroom fitting?
No, you don’t have to take days off while the refurbishment is taking place. Consultation via the telephone or e-mail will help us to make sure that all details are sorted. We co-operate with clients who live outside the UK and we know that it is possible thanks to our organisation. We always keep your place tidy, leaving the tools in the right place. moGio refurbish your flat while you are away. We would like to assure you that there are no reasons to be afraid as we are helpful and very reliable.
How do you estimate the projects?
We always send very detailed estimate regarding the cost. We do not count on daily work but we take the whole project into consideration . It means you know how much money you pay in advance for e.g. bathroom or kitchen fitting.In the case of handyman or an interior designer we always give a daily rate.
What kind of payments do you accept?
We do accept cash, cheque and most of the payment cards.
Do you also offer handyman Service?
Yes, you can always visit us on the website (external website) www.telehandyman.co.uk London
What about financial settlement with Mogio?
If the project exceeds ten working days we need 40% of the project value on the third day. When it comes to bigger investments, the system of payment is set individually. Our details:
Registered office: 78 York Street, London W1H 1DP, LONDON, tel. 020 870 41046, Company No.5252241
Are you reliable? What can you tell me about yourself?
Specification of the country is connected with builder’s specification. There are a lot of building teams which are between different projects at the same time, they do not appear on fixed time or they go beyond the budget. It is difficult for the layman to negotiate the cost as the result of the lack of proper management. Other strong sides of our organization of work are supervising the deliveries and controlling e.g. such small things as rubbish disposal during refurbishment. Our specialty is also technical information during the repairs, and the permanent contact with the client. We pay great attention to customer service, we always go back to help.
Do you have any CORGI and NICEIC registered engineers?
Yes, we work with registered engineers as a contractors. If you want to have certificate we can source this for you. Or so we can source certificate for electrical NICEIC.
Do you offer a 24hr service?
No-usual hours are 9am to 6pm Monday to Friday. 24/7 emergency service is only available to existing Customers caring our guarantee. We work on Saturdays within our commission. Estimating the projects we do also have Saturdays on our minds. The kind of our job means also work during the night, e.g. commercial places, which can be worked only when there are no clients.
Do you also work with architects and interior designers?
Yes, we are interested in carrying out deputed project and we have nothing against working with architects and designers who are not associated with moGio directly. If it comes to the refurbishment of the whole flat, as an additional option it can be an ordered-making project or visualisation including providing materials and samples. We can also get discounts for you on materials.
How fast you can get to the place in case of malfunction?
Emergency service is only available for our clients. In other case we must be called beforehand, at least 1 day before. We do reach destination up to four hours after application. Such a service is provided within guarantee for the work.
Are you insured?
Yes, we are. We carry public liability insurance.
Do you offer free estimates?
Yes, we do. It is regarding installation, repairs (building), and free interior design estimates.
Why haven’t I heard about you before?
There are a lot of clients who are asking about it. We do not advertise a lot. The huge promotion for our company are recommendations from our former clients and we would like to stay as it is. It means that we spend more time on providing professional services and less on thinking where to advertise.
Didn’t find the answer?
The Mogio team is comprised of experts from small property refurbishment, single rooms i.e. Bathroom or kitchen on refurbishment. We will advise you and assist you in your renovation and we would be happy to introduce you to the possibilities of the spatial optimisation, wet room solutions through face to face meeting, telephone or online.
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