Frequently asked Questions for buyers.
• What is the main goal of the catalogue by moGio Services Ltd?
The catalogue is created by the sellers who place their products or we do it on their behalf.
We would like to create the tool which may help the customers who are to furnish their flats or look for the interior articles. Our offer is still extending so you can find here all the products form the creative artists from all over the world. By placing the products we make our way towards our experience and broad knowledge of property market to meet even the most demanding requirements.
• Is the catalogue moGio a shop where you can buy the products directly?
We do not sell directly at this moment. It works in the way that the seller places his product on our website and we are responsible for sending your details to the seller and the buyer. You need to contact the merchandiser directly. In this case you need to fill the basket with the products and send your request to the merchant giving him your contact details before. The information about the fact that somebody is interested in purchasing the products reaches the merchant, so you can expect a quick response.
• Does moGio provide the fitting service?
Yes, we do. We provide the clients with such solutions as fitting and refurbishment. To get to know some more information please visit our website www.mogio.co.uk
• What would happen if the product was defective?
In such a case you should contact the seller directly. The moGio is not the seller.
• May the prices in moGio catalogue vary from the sellers’?
We try to update the prices on a daily basis but it sometimes happens that the sellers change these details in our catalogue with a bit of delay.
Frequently asked Questions for sellers.
• How can you place the products in the catalogue?
You need to click on the link List your products on moGio which is placed at the bottom of the page. The next step is registering your details and then placing the articles which would appear in the catalogue immediately. You can also suggest the subcategories which will be accepted by the admin. If you have any problems please send your details to rc@mogio.co.uk.
• How can I monitor the number of orders being sent from moGio catalogue?
We send you the statement every three months regarding the number of products being sent to you as well as dates and the person who made an order. That is how you will be able to check how efficient the advertisement with moGio is.
• How can I update the list of my products?
You should only register all the details onto your account including your login and the password which were sent during the registration. Then you can choose the option view my product and then choose edit for the particular product.
• Can you deal with updating of the products?
Of course. Within the framework of our additional services we also provide such solutions as:
-Preparing the photos in the form of jpg gif and saving them in moGio catalogue.
-Rewriting the content of the printed catalogues or providing them in a different form.
-Scanning the photos from the materials provided by the clients.
-Taking the pictures or video of the products.
To get the quotation of our services please contact us sending an e-mail to: rc@mogio.co.uk